Standard orders are processed to be shipped in 2-5 business days. Wholesale orders & dispenser orders are processed to be shipped within 5 business days, though we always try to get out sooner!

We offer free shipping on all orders over $150, and to our subscription customers.

From time to time, exclusive codes will be available for special occasions.

For orders under $150, shipping will vary by final destination. Carriers available for shipping include UPS and USPS, DHL and offer economy, ground, and next day shipping options.

While we do everything we can to make sure your packages are delivered safe and sound, unfortunately some issues can arise from time to time with the mail partners that are out of our control, such as loss of tracking, delayed tracking, stolen packages, etc. In most cases, the items are recovered and delivered, but in the event that a package is lost, we can help you with the claims process and, in most cases, get your order resent right away.If you believe your package is lost and you have not received tracking updates for at least 15 days, please send us an email at drinkskinsips@gmail.com (with your order number) and we'll work to resolve the issue as quickly as possible.

Due to SkinSips® being an ingestible product, we only accept returns in the event of package damages. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.  If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.